McDonald's at 2902 Washington Road, Augusta, Georgia.

McDonald's at Washington & I20
I hate to give 1 star, the food is about the same as any other McDonald's, but the staff...not friendly, the restaurant...not clean, and the counter with condiments...empty. it took forever to get our 2 10 pc nuggets and a happy meal, and when I had to go to the counter to ask for fruit punch bc all that was coming out of the fruit punch dispenser at the self serve was water, 2 employees, one of which I believe was the crew leader or something (since he had on the button down shirt) looked at me and walked away. I was the only person at the counter, it was about 4 o'clock on a Tuesday, so not crowded. Then when someone finally came to help and I asked for fruit punch, she looked at me like I was crazy and pointed me to the self serve. I told her it wasn't working and handed her my cups, to which she abruptly replied " well, now I'm going to have to get you two new cups anyway so I have to throw these away." It seemed like I was putting her out, when another customer came up to ask for fruit punch and she rolled her eyes. The play area is nice for the kids, and I must say it was really pleasant when we first got there as my friend and my kids were the only ones there. They are 12, 8, 6, and 6. But later a young man came in, quite big, quite rowdy, and obviously a teenager. He was with someone who had a child playing. He proceeded to climb all over things, scare the kids, and call my son a "punk" for no other reason than he was in the Playland, sitting at a table with us, eating his food. He worried us and another parent there, but there was never anyone from McDonald's that came to tell him he was too big to play. The Playland at this store is directly in front of the registers, so it can be seen and even if not, he was loud enough that they should have noticed. So...as much as I liked that this McDonald's was not crowded, which works well for a playdate, we won't be stopping by it anymore. The more crowded ones are likely managed a lot better, cleaner, quicker, friendlier and seem safer.

I basically only come here really late at night or really early in the morning (2am or later sometimes). They're a 24 hour McDonald's, so you can expect a lunch and dinner rush. It's almost always in your favor to use the drive thru, since the workers are relatively efficient and tend to do a good job at making sure your order is accurate and served fresh. I pretty much only ever order breakfast sandwiches, which they also serve 24 hours. During some holidays they may close early. As far as McDonald's go, despite being in a pretty busy spot off of Washington rd, they do an okay job at serving their customers well.