Augusta Medical Systems LLC at 1027 Broad Street, Augusta, Georgia.

My experience in getting a replacement pump was absolutely terrible!

Ten days after sending in my pump for replacement, (the handle broke off), I still had not heard anything from Augusta medical.

I left a phone message with customer service and no one returned it after 2 1/2 hours.

It took multiple follow-up phone calls on my part to finally get a supervisor to intervene and locate my defective pump in their warehouse after it had been in their possession for 6 days.

The supervisor said it would be processed today, so I am keeping my fingers crossed that it actually happens.

If I don't get a tracking number today I will post another negative review.